Engaging Networks Status

All Systems Operational

About This Site

Welcome to the Engaging Networks status home.

If you would like to receive client bulletins by email please feel free to subscribe via the following options:

Clients on the Canada datacenter (UK, Europe, Australia and Canada clients) subscribe here
Clients on the US datacenter (US clients) subscribe here

Application Operational

Data & Reporting Operational

Messaging Operational

Payment Gateways Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 19, 2025

No incidents reported today.

Nov 18, 2025

Cloudflare Global Network experiencing issues

Resolved - This incident has been resolved.
Nov 18, 18:00 UTC

Update - Cloudflare is reporting they believe the issue to be resolved. Engaging Networks pages that were previously not working are loading as expected now.
Nov 18, 14:49 UTC

Monitoring - Engaging Networks is continuing to monitor the Cloudflare issues. Clients are reporting intermittent issues with Engaging Networks pages loading. Cloudflare's status of the incident can be found here: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7
Nov 18, 14:17 UTC

Nov 17, 2025

No incidents reported.

Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

Nov 14, 2025

No incidents reported.

Nov 13, 2025

Platform slowness in the US datacenter

Resolved - The fix has fully resolved the issue. Engaging Networks will be providing a technical assessment of the incident to impacted clients by early next week.
Nov 13, 19:25 UTC

Monitoring - A fix has been implemented and we are continuing to monitor the situation.
Nov 13, 17:58 UTC

Identified - Engaging Networks has identified the cause of earlier slowness in the US datacenter and is working with Database Administrators to resolve. We are seeing partial recovery and restoration of page and account load times.
Nov 13, 17:26 UTC

Investigating - Engaging Networks is currently investigating slowness in the US datacenter impacting client accounts and pages.
Nov 13, 17:03 UTC

Nov 12, 2025

No incidents reported.

Nov 11, 2025

No incidents reported.

Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.